Question 1

How long will it take to receive my order?

Accepted Answer

Delivery times vary between countries, but usually you get the products between 3-5 workdays

Question 2

How to track my order?

Accepted Answer

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link. You can use this to monitor the status of your delivery.

Question 3

Do you ship internationally?

Accepted Answer

We currently ship to Sweden, Denmark, Finland, France, Germany, Luxembourg, Belgium, Netherlands & Aland

Question 4

I never got my order, what to do?

Accepted Answer

Please make sure you tracked your order from the shipping confirmation email containing a tracking number and a link. You can use this to monitor the status of your delivery. If you still don't see your order status. Please contact Customer Support

Question 5

What happens if my order is delayed?

Accepted Answer

We always strive for timely deliveries, but sometimes unforeseen delays can occur. If your order is significantly delayed, please check your tracking information first. If you have concerns, contact our customer service team and we'll do our best to assist you.

Question 6

How much does shipping cost?

Accepted Answer

Shipping costs vary depending on your location and the chosen shipping method. You can see the exact shipping cost for your order at checkout before completing your purchase. We offer a free shipping threshold.

Question 7

What shipping methods do you offer?

Accepted Answer

We're currently offer Standard shipment with 3-7 days shipping time.

Question 8

What is your return policy?

Accepted Answer

We want you to be completely satisfied with your purchase. You have 30 days from the date you received your order to return items. Products must be unused, in their original packaging, and in resalable condition. Contact Customer Service, the'll help you out.

Question 9

Can I exchange an item?

Accepted Answer

No, currently we don't offer exchanges. You can do this in two ways. Reach out to Customer Service and they'll guide youOrder the product you want and return the other product to us.

Question 10

How do I make a return?

Accepted Answer

To initiate a return, please contact Customer Service.We usually answer within 48 hours. You will need your order number and email address. We will then provide you with instructions on how to send your item back.

Question 11

Do I have to pay for return shipping?

Accepted Answer

Return shipping costs are covered if the item is faulty or incorrect. For other returns, the customer is responsible.

Question 12

When will I receive my refund?

Accepted Answer

Once we receive and inspect your returned item, we will process your refund within  5-7 business days. The refund will be issued to your original payment method. Please note that it may take additional time for the refund to appear on your bank statement, depending on your bank's policies.

Item added to your cart

Frequently Asked Questions

Assortment

Electric Toothbrush

Electric Toothbrush

Automatic Breast Pumps

Automatic Breast Pumps

Breast Pump Accessories

Breast Pump Accessories

Country/region

Language